Filling out long and confusing forms isn’t a process that endears most people to government agencies—and it’s for a good reason. Forms and applications usually require information not readily available, or it might be difficult to know exactly what to put down, in fear of a possible rejection due to a mistake. That’s why VA has developed a chat system to help Veterans who are filing an application for health benefits—also known as the VA Form 10-10EZ. As you fill in the information online, a button at the top right of the page opens a chat box. There, a trained representative will answer questions and concerns about the application process.
If you haven’t yet applied for health benefits, give it a shot and let us know how the process went.