The VA Welcome Kit makes it easier for service members, Veterans, family members, Caregivers and Survivors to understand the many different benefits and services offered by VA.
People can learn how to apply for VA healthcare, a disability rating, education benefits and more.
While still serving or a Veteran, there are many VA benefits and services available. The VA Welcome Kit includes handy one-page Quick Start Guides focused on specific topics. VA regularly updates the Welcome Kit online as new information becomes available.
Download the kit
People can download and print the VA Welcome Kit at https://www.va.gov/welcome-kit. People can provide general feedback and suggestions on ways VA can improve the Welcome Kit via email at firstname.lastname@example.org. A YouTube video on the welcome kit is at https://youtu.be/DZvITWcWutE
Hundreds of Veterans provided input into the VA Welcome Kit. The team who manages the VA Welcome Kit are mostly Veterans and people with many years of VA experience.
This story is part of the Secretary’s Priorities series, which was outlined to the House Committee on Appropriations, Subcommittee on Military Constructions, Veterans Affairs, and Related Agencies on Feb. 26, 2019, by VA Secretary Wilkie. The Secretary’s Priorities are Customer Service, MISSION Act, Electronic Health Record, Transforming Business Systems, and Suicide Prevention. These stories are designed to give a closer look at the improvements VA is making in how we relate to, interact with, and ultimately serve our Veterans, their families, caregivers and survivors.
Mike Galloucis is the Executive Director of Veterans Experience Office’s Benefit Experience Directorate and a retired U.S. Army colonel who served 30 years on active duty. He commanded an Army brigade in Iraq for 15 months in 2006-07.