Operation Mail Call connects isolated Veterans with the world

VA nurse’s Navy service inspired letter-writing campaign


Veterans in the community living center (CLC) at VA Central Western Massachusetts Healthcare System, like CLC residents throughout the VA health care system, are isolated due to COVID-19 safety precautions and unable to receive visitors.

VA Registered Nurse Tim Moran delivers letters to Veterans in the CLC.

But thanks to the hundreds of letters they have received through Operation Mail Call, they know they haven’t been forgotten.

Call to action

Operation Mail Call began when Navy Veteran Tim Moran posted a call to action on Facebook. Moran is a VA Central Western Massachusetts registered nurse.

“I asked people to write to our Veterans in the CLC on the main campus since they can’t leave or receive visitors for their own safety,” says Moran. “We received between 115 to 120 pieces of mail in response to that first Facebook post. Every Veteran received at least three or four letters during the first mail all.”

Inspired by Navy service

Moran says Operation Mail Call was inspired by his time as a sailor in the Navy. “I worked on a fast frigate homeported in San Diego. My high school sweetheart used to write me letters scented with perfume. I used to read those letters over and over again.”

As Moran prepared to deploy to a VA CLC in Bedford, Massachusetts, to help care for coronavirus patients, he handed the project over to VA Recreation Therapist Meaghan Breed.

“We’re happy to spread the love to other Veterans who live on our main campus. And to those who are unable to receive visitors at this time as well,” Breed says.

Andre Bowser is a public affairs officer for VA Central Western Massachusetts.


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— VAntage Point Contributors provide insight and perspective on a wide range of Veterans issues. If you’d like to contribute a story to VAntage Point, learn how you can submit a guest blog at http://www.blogs.va.gov/VAntage/how-to-submit-a-guest-post/


  1. Leilani Fiatoa    

    I would I would love to write letters! Could I have the address or link to do so. Thank you!

  2. Varronica Hendricksen    

    I would love to write another veteran. Please send an address. Thank you.

  3. Lucy Costa    

    How can we participate in Operation Mail Call? Thank you.

  4. H. James Hulton III    

    I am a USAF Officer Veteran, Vietnam Era, and a freelance writer/content marketer/strategist. I write under the name of The Write Stuff. I would like to be a writer contributor.

    Please contact me if there is a common interest. Thank you,

    H. James Hulton

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