Downed power lines were an example of storm damage.

Teams of traveling VA nurses – registered DEMPS volunteers – expect challenges when they go into unfamiliar community facilities to provide care for Veterans.

On a Monday in August, the team supporting the State Veterans Home in Marshalltown, Iowa, faced a bigger challenge than expected.

While on the way to the facility for the afternoon shift change, a destructive derecho  struck Central Iowa. it brought winds reported over 90 miles per hour and heavy rains.

Nurse’s car hit by hotel roof

Employees reported hail damage and flying debris as well as multiple tractor trailers flipped over on the road.

One nurse’s car was hit by a tree and part of the roof from a nearby hotel. Emergency responders had difficulty finding her car after she called 911.

For the DEMPS nurses, there were challenges, too. The facility they were traveling to was running on emergency power. Eventually, the entire team made it to the facility to provide care for the Veterans.

Teams of nurses from across the VA Midwest Health Care Network (VISN 23) have been supporting Veterans and VA’s Fourth Mission for months now.

A nurse works from a portable table outside the hospital.

VISN 23 teams have displayed this commitment and dedication throughout the COVID-19 crisis. They ensure Veterans receive the care they deserve.

VA’s Fourth Mission in response to emergencies

VA’s Fourth Mission is to improve the nation’s preparedness for response to war, terrorism, national emergencies and natural disasters. It develops plans and takes action to ensure continued service to Veterans. The mission also supports national, state and local emergency management, public health, safety and homeland security efforts.

A significant resource in VA’s response to COVID-19 is its Disaster Emergency Medical Personnel System (DEMPS). DEMPS is the Veterans Health Administration’s main deployment program for clinical and non-clinical staff to an emergency or disaster.

Pictured above, left to right, are nurses Betty Hatfield, Jennifer Goodban and Tara Clark.


Ron Woolery is a public affairs officer for VISN 23.

Topics in this story

Leave a comment

The comments section is for opinions and feedback on this particular article; this is not a customer support channel. If you are looking for assistance, please visit Ask VA or call 1-800-698-2411. Please, never put personally identifiable information (SSAN, address, phone number, etc.) or protected health information into the form — it will be deleted for your protection.

One Comment

  1. Kerry Good September 22, 2020 at 13:11

    God Bless you Nurses! As a Disabled Vietnam Combat Veteran I know how much this country is worth with folks like you guys! Thank You.

Comments are closed.

More Stories