If you’re a Veteran who has used VA Same-Day Services, VA wants your feedback. A new email survey is asking how well Same-Day Services are filling your needs.
Twenty million Veterans’ health care appointments in FY19 were same day.
If you recently contacted your medical center about care or a question you needed resolved that day, we’d like to ask you a few questions about that experience to help improve our processes.
VA Same-Day Services make it possible for Veterans to get primary or mental health care, other provider care, prescriptions and vaccinations during regular business hours.
Veterans can connect to their primary health care or mental health team by secure message or phone. They can get further care the same way, using video teleconferencing or in person, if appropriate.
VA also offers Urgent and Emergent care options at VA facilities, and in the community.
Survey improves care
If you receive this survey in your email, please complete it. It only takes 10 to 15 minutes and will help improve VA health care for you and all Veterans.
Dina Ramon is contract support for the Office of Veterans Access to Care.