Provider Webinar: Community care referrals
An upcoming webinar will provide health care providers an overview of VA community care referrals and associated processes.
Providers: New to community care? This webinar is for you.
Are you a provider new to working with VA through its community care programs? This programs overview webinar is just for you.
Borne the Battle Episode #251: Benefits Breakdown – Community Care Program
The VHA Office of Community Care (OCC) aims to place the choice of provider in the hands of eligible Veterans and assist them in finding the best options for their care.
Community care optometrist committed to Veterans
Dr. Jesse Dominguez and his staff consider it a special honor to care for Veterans at his practice. “These Veteran patients don’t just come to get glasses from us. They become part of our family.”
Community care specialists help Veteran amputee thrive
VA’s Community Care Network helps Veteran amputee receive the care needed to become a competitive athlete. Marine Veteran Richard Alcaraz’ new outlook on life: “It made me feel like I had a purpose again.”
Army Veteran, 81, commends community care experience
Army Veteran sent a letter to the St. Cloud VA hospital director. “This clinic is an excellent choice for VA’s Community Care Network of providers and if asked, I'll refer them with good marks.”
Expectant Veteran gets help with community care billing issue
VA customer service personnel assisted a Veteran who was incorrectly charged $500 by a community provider for care. After misunderstandings, she received a call from a VA provider relations specialist.
VA call center works with Veterans to resolve community care billing concerns
VA staff can help Veterans resolve billing issues related to authorized community care claims. “Our number one goal is to help Veterans resolve community care billing issues as quickly as possible.”
Veteran survey shows VA care outperforms community care
VA care scored better than community care in overall provider rating, communication and coordination in a new study of Veteran experiences.
Office of Community Care employees serve on the COVID front lines
Three VA team members deployed for the COVID-19 response. “Solidified for me why I’m here at the VA.” “I feel we made a difference.” “A whole different level of respect for the work we do for VA.”
VA MISSION Act: Answers to top questions about community care appointments
With the implementation of the MISSION Act, eligible Veterans have more convenient choices for getting timely, high-quality health care. Veterans eligible for community care can choose to receive care from a VA medical facility or a community provider in VA’s network. This article answers some common questions about making community care appointments.
Dr. Stone testifies on community care success, recruitment needs
The success of VA's new Community Care program is contributing to an increased number of Veterans accessing care and revealing VA career recruitment needs in key medical specialties, according to VHA Executive in Charge Dr. Richard Stone, who testified on Sept. 25 before the House Committee on Veterans’ Affairs Subcommittee on Health. Launched on June 6 as part of the MISSION Act, the Community Care [...]
