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Borne the Battle Episode #251: Benefits Breakdown – Community Care Program

The VHA Office of Community Care (OCC) aims to place the choice of provider in the hands of eligible Veterans and assist them in finding the best options for their care.

Community care specialists help Veteran amputee thrive

VA’s Community Care Network helps Veteran amputee receive the care needed to become a competitive athlete. Marine Veteran Richard Alcaraz’ new outlook on life: “It made me feel like I had a purpose again.”

By |February 28th, 2021|Health|Comments Off on Community care specialists help Veteran amputee thrive

Expectant Veteran gets help with community care billing issue

VA customer service personnel assisted a Veteran who was incorrectly charged $500 by a community provider for care. After misunderstandings, she received a call from a VA provider relations specialist.

By |December 3rd, 2020|Health|Comments Off on Expectant Veteran gets help with community care billing issue

VA call center works with Veterans to resolve community care billing concerns

VA staff can help Veterans resolve billing issues related to authorized community care claims. “Our number one goal is to help Veterans resolve community care billing issues as quickly as possible.”

By |October 20th, 2020|Health, Top Stories|2 Comments

Office of Community Care employees serve on the COVID front lines

Three VA team members deployed for the COVID-19 response. “Solidified for me why I’m here at the VA.” “I feel we made a difference.” “A whole different level of respect for the work we do for VA.”

By |July 16th, 2020|Coronavirus, Health|4 Comments

VA MISSION Act: Answers to top questions about community care appointments

With the implementation of the MISSION Act, eligible Veterans have more convenient choices for getting timely, high-quality health care. Veterans eligible for community care can choose to receive care from a VA medical facility or a community provider in VA’s network. This article answers some common questions about making community care appointments.

By |November 25th, 2019|Health|42 Comments

Dr. Stone testifies on community care success, recruitment needs

The success of VA's new Community Care program is contributing to an increased number of Veterans accessing care and revealing VA career recruitment needs in key medical specialties, according to VHA Executive in Charge Dr. Richard Stone, who testified on Sept. 25 before the House Committee on Veterans’ Affairs Subcommittee on Health. Launched on June 6 as part of the MISSION Act, the Community Care [...]

By |October 4th, 2019|ChooseVA, VA Careers|7 Comments
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