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customer experience

Mobile apps make it easier for Veterans to manage their health
Mobile apps make it easier for Veterans to manage their health

Technology

Mobile apps make it easier for Veterans to manage their health

VAntagePoint Contributor2021-10-15T12:14:27-04:00October 18th, 2021|

Veterans, employees help bolster trust in VA
Veterans, employees help bolster trust in VA

Employment, VA Careers

Veterans, employees help bolster trust in VA

VA Careers2021-07-09T15:02:22-04:00July 16th, 2021|

How to access your health records through third party applications
How to access your health records through third party applications

Technology

How to access your health records through third party applications

VAntagePoint Contributor2021-05-05T13:53:41-04:00May 12th, 2021|

New financial tool provides Veterans more control and transparency
New financial tool provides Veterans more control and transparency

Benefits, Technology

New financial tool provides Veterans more control and transparency

VAntagePoint Contributor2021-04-20T13:27:59-04:00April 23rd, 2021|

New Chief Veterans Experience Officer: VA is building a world class customer experience
New Chief Veterans Experience Officer: VA is building a world class customer experience

Top Stories, Vets Experience

New Chief Veterans Experience Officer: VA is building a world class customer experience

VAntagePoint Contributor2021-02-26T13:42:14-05:00March 2nd, 2021|

Customer Experience: Bringing same day onboarding for care, benefits and community resources
Customer Experience: Bringing same day onboarding for care, benefits and community resources

Vets Experience

Customer Experience: Bringing same day onboarding for care, benefits and community resources

VAntagePoint Contributor2021-01-07T11:25:17-05:00January 12th, 2021|

VA creates government’s first-ever employee experience journey map
VA creates government’s first-ever employee experience journey map

Vets Experience

VA creates government’s first-ever employee experience journey map

VAntagePoint Contributor2020-12-22T09:35:08-05:00December 22nd, 2020|

VA releases Customer Experience Cookbook for Federal Agencies
VA releases Customer Experience Cookbook for Federal Agencies

Vets Experience

VA releases Customer Experience Cookbook for Federal Agencies

Tim Hudak2020-11-18T09:13:12-05:00November 17th, 2020|

Free customer experience certificate, program for Veterans, their families
Free customer experience certificate, program for Veterans, their families

#VetResources

Free customer experience certificate, program for Veterans, their families

Tim Hudak2020-11-12T12:51:00-05:00November 16th, 2020|

VA call center works with Veterans to resolve community care billing concerns
VA call center works with Veterans to resolve community care billing concerns

Health, Top Stories

VA call center works with Veterans to resolve community care billing concerns

VAntagePoint Contributor2020-10-15T15:46:52-04:00October 20th, 2020|

The State of Veteran Customer Experience
The State of Veteran Customer Experience

Vets Experience, VSO / Partners

The State of Veteran Customer Experience

Tim Hudak2020-10-21T12:24:51-04:00October 14th, 2020|

Improving the Customer Experience for Veterans at VA
Improving the Customer Experience for Veterans at VA

Vets Experience

Improving the Customer Experience for Veterans at VA

VAntagePoint Contributor2020-10-08T10:17:35-04:00October 7th, 2020|

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