Talk to the Veterans Crisis Line now

Customer Service

Mobile apps make it easier for Veterans to manage their health
Mobile apps make it easier for Veterans to manage their health

Technology

Mobile apps make it easier for Veterans to manage their health

VAntagePoint Contributor2021-10-15T12:14:27-04:00October 18th, 2021|

Virtual Veterans Experience Action Center reaches 383 Veterans in Kentucky
Virtual Veterans Experience Action Center reaches 383 Veterans in Kentucky

#VetResources, Vets Experience

Virtual Veterans Experience Action Center reaches 383 Veterans in Kentucky

Tony Davis2021-07-30T12:37:10-04:00August 2nd, 2021|

VA extending listening sessions through the week of June 14
VA extending listening sessions through the week of June 14

Health

VA extending listening sessions through the week of June 14

Veterans Health Administration2021-06-03T14:26:31-04:00June 4th, 2021|

How to access your health records through third party applications
How to access your health records through third party applications

Technology

How to access your health records through third party applications

VAntagePoint Contributor2021-05-05T13:53:41-04:00May 12th, 2021|

New financial tool provides Veterans more control and transparency
New financial tool provides Veterans more control and transparency

Benefits, Technology

New financial tool provides Veterans more control and transparency

VAntagePoint Contributor2021-04-20T13:27:59-04:00April 23rd, 2021|

Medical support assistants are VA’s unsung workforce
Medical support assistants are VA’s unsung workforce

Coronavirus, Health

Medical support assistants are VA’s unsung workforce

VAntagePoint Contributor2021-03-09T07:47:20-05:00March 9th, 2021|

How VA listens and responds to Veteran feedback
How VA listens and responds to Veteran feedback

Vets Experience

How VA listens and responds to Veteran feedback

Tim Hudak2021-01-19T15:14:34-05:00January 18th, 2021|

Customer Experience: Bringing same day onboarding for care, benefits and community resources
Customer Experience: Bringing same day onboarding for care, benefits and community resources

Vets Experience

Customer Experience: Bringing same day onboarding for care, benefits and community resources

VAntagePoint Contributor2021-01-07T11:25:17-05:00January 12th, 2021|

VA releases Customer Experience Cookbook for Federal Agencies
VA releases Customer Experience Cookbook for Federal Agencies

Vets Experience

VA releases Customer Experience Cookbook for Federal Agencies

Tim Hudak2020-11-18T09:13:12-05:00November 17th, 2020|

Veterans validate customer service experience improvements
Veterans validate customer service experience improvements

Technology, VA Innovations, Vets Experience, VSO / Partners

Veterans validate customer service experience improvements

VAntagePoint Contributor2020-10-20T14:13:53-04:00October 21st, 2020|

The State of Veteran Customer Experience
The State of Veteran Customer Experience

Vets Experience, VSO / Partners

The State of Veteran Customer Experience

Tim Hudak2020-10-21T12:24:51-04:00October 14th, 2020|

Columbia VA staff pledges to make it the best
Columbia VA staff pledges to make it the best

Health

Columbia VA staff pledges to make it the best

VAntagePoint Contributor2020-08-27T13:02:46-04:00September 2nd, 2020|

U.S. Department of Veterans Affairs
810 Vermont Ave., NW
Washington, DC 20420
1-800-698-2411

VAntage Point

An official website of the U.S. Department of Veterans Affairs

Looking for U.S. government information and services? Visit USA.gov