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Customer Service

VA extending listening sessions through the week of June 14
VA extending listening sessions through the week of June 14

Health

VA extending listening sessions through the week of June 14

Veterans Health Administration2021-06-03T14:26:31-04:00June 4th, 2021|

How to access your health records through third party applications
How to access your health records through third party applications

Technology

How to access your health records through third party applications

VAntagePoint Contributor2021-05-05T13:53:41-04:00May 12th, 2021|

New financial tool provides Veterans more control and transparency
New financial tool provides Veterans more control and transparency

Benefits, Technology

New financial tool provides Veterans more control and transparency

VAntagePoint Contributor2021-04-20T13:27:59-04:00April 23rd, 2021|

Medical support assistants are VA’s unsung workforce
Medical support assistants are VA’s unsung workforce

Coronavirus, Health

Medical support assistants are VA’s unsung workforce

VAntagePoint Contributor2021-03-09T07:47:20-05:00March 9th, 2021|

How VA listens and responds to Veteran feedback
How VA listens and responds to Veteran feedback

Vets Experience

How VA listens and responds to Veteran feedback

Tim Hudak2021-01-19T15:14:34-05:00January 18th, 2021|

Customer Experience: Bringing same day onboarding for care, benefits and community resources
Customer Experience: Bringing same day onboarding for care, benefits and community resources

Vets Experience

Customer Experience: Bringing same day onboarding for care, benefits and community resources

VAntagePoint Contributor2021-01-07T11:25:17-05:00January 12th, 2021|

VA releases Customer Experience Cookbook for Federal Agencies
VA releases Customer Experience Cookbook for Federal Agencies

Vets Experience

VA releases Customer Experience Cookbook for Federal Agencies

Tim Hudak2020-11-18T09:13:12-05:00November 17th, 2020|

Veterans validate customer service experience improvements
Veterans validate customer service experience improvements

Technology, VA Innovations, Vets Experience, VSO / Partners

Veterans validate customer service experience improvements

VAntagePoint Contributor2020-10-20T14:13:53-04:00October 21st, 2020|

The State of Veteran Customer Experience
The State of Veteran Customer Experience

Vets Experience, VSO / Partners

The State of Veteran Customer Experience

Tim Hudak2020-10-21T12:24:51-04:00October 14th, 2020|

Columbia VA staff pledges to make it the best
Columbia VA staff pledges to make it the best

Health

Columbia VA staff pledges to make it the best

VAntagePoint Contributor2020-08-27T13:02:46-04:00September 2nd, 2020|

Patient Advocate Tracking System Replacement Tool enhances the Veteran experience
Patient Advocate Tracking System Replacement Tool enhances the Veteran experience

Secretary's Priorities, Vets Experience

Patient Advocate Tracking System Replacement Tool enhances the Veteran experience

Kiran Dhillon2020-06-09T10:41:02-04:00June 10th, 2020|

The Patient Experience: the way we treat Veterans today is why they will choose VA tomorrow
The Patient Experience: the way we treat Veterans today is why they will choose VA tomorrow

Vets Experience

The Patient Experience: the way we treat Veterans today is why they will choose VA tomorrow

Beth Lamb2019-04-22T14:34:37-04:00April 22nd, 2019|

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