The 2019 VA Patient Experience Symposium allowed VA employees to share best practices and align in support of Secretary Wilkie’s prime directive, customer service.
Ambassadors provide a personal, yet standardized VA experience that includes assistance with navigation, helpful information and the necessary support to make their visit to VA not only successful, but also pleasant.
Veterans in New Albany can now get their medical and […]
Exceptional customer service is a priority at VA. To our […]