Accessing Telehealth through Local Area Stations (ATLAS) is part of VA’s Anywhere to Anywhere telehealth initiative. ATLAS enhances a Veteran’s access to care by bridging the digital divide.
Editor’s note: This blog has been updated with new information on Feb. 6, 2020.
ATLAS sites offer health care services that do not require hands-on exams, such as primary care, mental health counseling, clinical pharmacy, nutrition services, social work, and more.
ATLAS establishes convenient, video telehealth locations for Veterans’ appointments with VA providers in communities where there was otherwise long travel times to VA facilities, or limited internet connectivity at home.
VA is partnering with public and private organizations to provide comfortable appointment rooms at local access sites. Philips North America donated equipment to Veterans of Foreign Wars (VFW) and The American Legion to establish a total of 10 ATLAS sites. VA has also collaborated with Walmart to initiate an ATLAS pilot at five select Walmart stores for 12 months.
While there are no VA employees based at ATLAS sites, there is an on-site attendant to provide Veterans with information on how to join their appointment, troubleshoot technical issues, and clean the space. The attendant will not be present when the Veterans connect to the VA provider, and will not have access to the Veteran’s medical record.
ATLAS appointments do not replace or take away a Veteran’s option to receive in-person care. The choice of where and when to receive VA care is ultimately up to the Veterans and their VA care team.
Veterans interested in this program are encouraged to contact their local VA medical centers to determine service availability in their local area. For more information about ATLAS, visit the ATLAS webpage.
Please use the contacts below for ATLAS questions that are location specific. These individuals will only be able to assist with ATLAS specific questions for their designated areas. For all other questions, call VA311 (844-698-2311) or the White House VA Hotline (1-855-948-2311).
Shawn Graham is the communications & portfolio manager at the Secretary’s Center for Strategic Partnerships.